Privacy policy

New Day Training is a UK-based NEBOSH learning partner. In this policy "we", "us" and "our" refer to New Day Training. The company's registered name, address, ICO registration number and data protection contact will be inserted here before launch.

Contact details you provide when you request the toolkit, book a consultation or enrol on a course (name, email, phone).

Information about your learning goals, experience, delivery preferences and support needs when you submit a consultation form.

Course-related records (attendance, assessment progress, feedback) for enrolled learners.

Website analytics (pages visited, device and browser) via GA4 in aggregated form.

To respond to your enquiry or deliver the service you requested.

To administer your course, communicate about assessments and provide the Pass Success Roadmap.

To send you the NEBOSH Toolkit sequence if you subscribed to it (marketing consent).

To send occasional service updates about our courses (legitimate interests).

To improve our website and content through anonymised analytics.

Consent — for marketing emails and non-essential cookies. You can withdraw consent at any time.

Contract — where we need to process your data to deliver a service you've booked.

Legitimate interests — for essential communications, safeguarding our business and improving our services.

Legal obligation — where we're required to keep records for tax, complaints or safeguarding reasons.

We share data only with processors necessary to run the business (e.g. our CRM, email platform, video conferencing, hosting). Each processor operates under a written data-processing agreement.

We may share information with NEBOSH where required to register you for an assessment.

We never sell your personal information.

Marketing contacts: until you unsubscribe.

Enquiry records: up to 24 months, after which we delete or anonymise.

Learner records: for the period required to evidence course delivery and any awarding-body requirements, typically 6 years.

You have the right to access, correct, delete, restrict, port or object to the processing of your personal data, and to complain to the Information Commissioner's Office (ico.org.uk).

To exercise any right, email us using the contact details on our contact page.

For any data protection question, contact New Day Training's data protection lead. Contact details will be inserted here before launch.